Privacy Policy

The Fife Contemporary Art & Craft ('FCA&C') online shop website (the 'Site') is owned and operated by FCA&C, The Town Hall, Queen's Gardens, St Andrews, KY16 9TA. We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact FCA&C at any time with any privacy questions or concerns and to see the personal information you have given us and request correction or deletion.

Consent

By using the Site and disclosing any personal information via the Site you hereby confirm your consent to us collecting and using personal information about you in accordance with this Privacy Policy.

Information about you

When a customer registers at the Site, we ask for information such as your name, email address, postal address, and contact details, and then we keep a record of this information. All this is necessary so we can recognise you as a registered customer, pass on the correct details with your order, and ensure that you are happy with the service you receive. We keep a record of any purchase you make from any of the Suppliers on the Site. This means that any queries or problems you may have, can be dealt with quickly, and also ensures that any information we send you is relevant.

We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you've had on our Site.

If you join our Site's mailing list, we will keep you informed of new products that appear on the Site. If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, you may update the information by emailing: shop@fcac.co.uk.

How we use your personal data

All the information we collect via our Site or through correspondence with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:

• to verify details of your payment method or credit card account (Please note that we do not take card details; secure payment is processed via PayPal);
• planning and managing the Site; and
• letting mailing list members know about news from the Site
• We will not pass on your details to other third parties who are not directly connected with your purchase.

Cookies

A 'cookie' is a small text file which helps the server to identify the computer, but not its user. These cookies store your personal preferences on a website and help make your visit more personal. You can set your computer (in your browser settings) to accept all cookies, notify you when a cookie is issued, or to disable all cookies. Please note that if you disable all cookies, you cannot personalise the website in any way.

How you can help us protect your information? Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Further information

If you have questions about your personal data or our privacy policy, please contact us at shop@fcac.co.uk To see all the information we have about you, and to correct any inaccuracies, please write to us at:

FCA&C,
Town Hall,
Queen's Gardens,
St Andrews,
Fife,
KY16 9TA

How to unsubscribe

If you do not wish to receive any further email messages from us please email: shop@fcac.co.uk with 'NO EMAILS' in the subject box

If you never wish to be contacted by FCA&C's online shop by post, email or otherwise, please email shop@fcac.co.uk with 'NOT A THING' in the subject box

Changes to privacy policy

We reserve the right to change our privacy policy at any time and without notice, whilst of course keeping it within all relevant legislation and guidelines. We will do all we can to ensure that these pages show the most up to date information at all times – please check back from time to time.

For information on the Privacy Policy relating to Fife Contemporary Art & Craft's main site, please click here.